By Lal Singh IndiaFirst Life Insurance is one of the fastest growing life insurance companies in India. Established in 2008-2009 the company is backed by the Union bank of India and Bank of Baroda. This makes it a trusted name in the industry.
If you are already a policy holder or are planing to buy a plan, you might need their customer support number at some point. Don’t worry we have got you covered. Here arer all the ways to contact IndiaFirst Life Insurance.
1. Primary Helpline Number
For general custome care queries you can call
1800 209 8700 (Toll-Free)
This number is avilable from Monday to Saturday between 9am to 7pm.
2. Whatasapp Support
Indiafirst life also offers quick support via Whatsapp. You just need to send a “Hi” from your registered mobile to: +91 22 6274 9898
Through WhatsApp, you can:
- Get your policy details
- Check premium due dates
- Download receipt
- Ask for claim Assistance.
3. Email Support
For those who like to keep records in writing, email support is always handy. You can reach out to Indiafirst life at
Service Requests: customer.first@indiafirstlife.com
For Claims: claims.support@indiafirstlife.com
Just make sure to include your policy number,registred mobile number and a short description of your issue in the mail.
4. Online Services: Website and Mobile App
Company provides a smooth digital experince through its offcial website and mobile application. By logging in with your policy number or registred mobile number you can
- Pay premium online
- Track claim status
- Download policy documents
- Update nominee details
- Check fund value
5. Branch Locator and Office Address
If you are someone who prefers face to face discussions you can always visit their offices
Corporate Office: 12th and 13th Floor, North [C] wing, Tower 4, Nesco IT Park, Nesco Center, Western Express Highway, Goregaon (East), Mumbai – 400063.
For other branch offc ie check this branch Locator link: https://www.indiafirstlife.com/customer-service/branch-locator
6. Quick Grievance Redressal
If your issue is not resolved through regular customer support IndiaFirst Life also has a grievance redressal mechanism. You can escalate the matter by calling the Toll free number 1800-209-8700 from Monday to Saturday between 9am to 7pm.
They aim to resolve compliants within a set timeframe as per IRDAI guidelines.
Conclusion
IndiaFirst Life Insurance has made customer care simple and accessible in many points. They have covered everything from tool free, whatasapp to online services.
Whether you prefer calling, chatting, emailing or visiting in person there is always a way to get help quickly.