ICICI Insurance Customer Care Number

Without a doubt, ICICI Insurance is a big name in this particular niche, so if you’re already a customer of theirs, then you must be looking forward to getting in touch with them to solve some doubts, right? And that’s why you’re looking for the ICICI Insurance Customer Care Number? Well, let’s just get to that right away.

ICICI Insurance Customer Care Numbers at a Glance

If you need a fast method to establish a link, these are the best numbers you can try:

• ICICI Lombard (General Insurance): Call 1800 2666 (Toll-free, available 24/7).
• ICICI Prudential (Life Insurance): Call 1860 266 7766 (Available Mon–Sat, 10 AM to 7 PM).

Have your policy number or registered mobile number at hand before calling. As soon as you call, the system will request this information.

Contacting ICICI Lombard For General Insurance

Here are all the ways you can reach ICICI Lombard:

• Toll-Free: 1800 2666 (24/7)
• Local Charges Apply: 8655 222 666
• From Outside India: +91 40 6627 3505
• Crop Insurance Helpline: 1800 266 9725
• You can try email: customersupport@icicilombard.com
• Or Fax: 022 6196 1323

Prefer to visit in person? You can head to their offices at:

• Malad West Office: New Linking Road
• Main Office: Veer Savarkar Marg, Prabhadevi, Mumbai

All these different communication ways are connected to one and the same system that provides support. Hence, wherever you log in, your request history remains intact.

Note: Trying to inform the problem by e-mail, stating “Grievance” in the subject, making it expediently reach the proper team, would be the quickest way to handle your complaint.

Getting Help from ICICI Prudential For Life Insurance

For anything related to life insurance, here’s how to get in touch with ICICI Prudential:

• Customer Care (India): 1860 266 7766 (Mon to Sat, 10 AM to 7 PM)
• Customer Care (Outside India): +91 22 6193 0777
• WhatsApp: +91 99206 67766 (Ideal for document sharing and quick queries)

Email: lifeline@iciciprulife.com

There is a specialized ClaimCare team, which can be reached at any time of the day, throughout the week, to manage claims of the health or death benefit, etc.

If you want to send any physical forms or documents, use this address:

• ICICI PruLife Towers
• 1089 Appasaheb Marathe Marg,
• Prabhadevi, Mumbai

And just so you know, this is also their main head office, so you can visit in person if needed.

Self-Service Options Like Apps, Portals & Social Media

It is not necessary to make a phone call every time you want to access the services provided by the two companies, which have online self-service tools available.

ICICI Lombard:

Use the IL TakeCare App to:

• View policy details
• File motor insurance claims with video proof
• Chat live with support

ICICI Prudential:

Their mobile app and online portal let you:

• Pay premiums
• Download policy statements
• Schedule a call-back

You can also reach out via social media:

X: @ICICILombard or @ICICIPruLife

With this social media handle, it has been seen that they usually respond within a business day.