By Lal Singh United India Insurance, one of India’s oldest insurance companies, is pretty relevant after decades of being operational. And that’s why so many people still prefer this company for insurance purposes over others. Chances are, you did the same, but now, for some query or problem or anything like that, you want to get in touch with them and solve your doubt. In that case, you must be looking for the correct United India Insurance Customer Care Number, right? Well, we’ll share exactly that as well as other modes to get in touch.
Save These UIIC Customer Care Numbers
Alright, so, first of all, if you ever need quick support, here are the numbers that actually work:
- Main Toll-Free Number: 1800 425 33333
- Alternate Toll-Free Number: 1800 22 6655
Landline Numbers (Chennai HQ):
- 044 – 2857 5200
- 044 – 2852 0161
Both landline numbers are linked via the head office in Chennai (Whites Road). In case the toll-free lines are busy, these are quite helpful, particularly.
All the Ways You Can Contact UIIC
1. Yes, calling is definitely the quickest way. However, if you are more comfortable writing, the support e-mail is equally efficient.
- General Support Email: customercare@uiic.co.in
With this first email address, it is possible that you’ll get an acknowledgment in 1 day and a response within 15 working days.
- For Online Policy Queries: policy@uiic.co.in
- This one is specifically for the tech Issues on the Payment Gateway: onlinepolicies@uiic.co.in
2. The myUIIC app is the most convenient method for on-the-go users of mobile devices to keep track of their claims, get the insurance papers renewed, or simply save these papers in the device.
3. If you want to get a fast copy of your policy or a quote of your premium, you can also send a quick message on WhatsApp at 85060 13131.
How To Escalate If Your Issue Isn’t Resolved
If you’re not happy with the first response, here’s what you can do:
- Step 1: Compose a letter addressed to the customer care officer at your branch or regional office (the name of the officer should be on your policy).
- Step 2: If within 15 days, you do not get an answer, write to the Chief Manager (Customer Care) at the Chennai head office.
- Step 3: If, after that, there is still no solution to your problem, contact the Corporate Grievance Cell in Chennai.
- Final Step: File a complaint with IRDAI using the Bima Bharosa (IGMS) portal or call the IRDAI Toll-Free Number: 155255.
Head Office and Regional Locations
United India Insurance’s head office is located at:
- 24, Whites Road, Royapettah, Chennai – 600 014
Just remember, walk-in support is available here during business hours.
If you’re in a metro city, you’ll find zonal offices at:
- Mumbai – Fort
- Delhi – Bhikaji Cama Place
- Bengaluru – J.C. Road (Unity Building)
All such regional offices provide corresponding customer services, hence a call to the Chennai office is not always necessary.
Common Things the Helpdesk Can Solve
The customer support team at UIIC usually helps with:
- Renewing motor or health insurance policies
- Uploading claim documents
- Downloading duplicate policy certificates
- Confirming premium amounts before payment
Basically, a single centralized team can make all of these processes quicker and more efficient. While you are on the phone with them, they can access your policy information right away.